At PeptiGenix, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

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1. Refund Eligibility

Refund requests are evaluated on a case-by-case basis. Because our products may react differently for each individual and circumstances can vary, we take the time to review each situation carefully.

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2. How to Request a Refund

To initiate a refund request, you must contact our support team. Please reach out with your order details and a brief explanation of the issue so we can assist you promptly.

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Support Email: peptigenix@proton.me

Additional Notes

We may require proof of purchase or additional information to review your request.

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Refunds, if approved, will be processed to the original method of payment.

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Processing time may vary depending on your financial institution.